Lets take Runescape for example, you have to go to an unaffiliated plugins hub to get plugins to enhance your gameplay to make things easier for you, here at least the best avenue is via the client customisations section within these official forums. They provide a section for precisely this reason.
This is the standard in any game no matter what because knowledge gaps are skill gaps even if they are technical based ones. skill gaps are inherently good for the game.