zengjiee Posted July 27, 2022 Share Posted July 27, 2022 (edited) I tried to create ticket to recover the character but i cant find my original character. Why is this happening? Is there anything i can do? if not can anyone explain why is a character getting deleted just because i havent login for years? Edited July 27, 2022 by zengjiee Link to comment
zengjiee Posted July 27, 2022 Author Share Posted July 27, 2022 (edited) I made a search in the forum, i am pretty sure my character has played more than 6 hours so it shouldnt get wiped. i had some good IV/EV pokemons , i grinded a ton. its weird that it got deleted, should be qualified for a valuable account has tons of high level pkmns Edited July 27, 2022 by zengjiee Link to comment
Goku Posted July 27, 2022 Share Posted July 27, 2022 (edited) You probably can't find the character because it is most probably not linked to the current email or username you used to try and recover it. Edit: Also I believe that if a character didn't fulfill the minimum requirements ( this includes having a shiny on the account or a set of enough badges or even a certain amount of hours (iirc)) then it got deleted. Edited July 27, 2022 by Goku Link to comment
Seth Posted July 27, 2022 Share Posted July 27, 2022 Hello. You may have logged into the wrong account as this character still does exist. We cannot help you from here, so please contact us on https://support.pokemmo.com/login/ (you login with game account credentials) - and we can discuss the case from there. Thank you! Have a nice day. SlayerThunder and BrandonBraune 1 1 Link to comment
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