[EN] Explanation about Channel Trading - How to prevent sanctions

[Shadow]

This guide is an explanation about what is considered Channel Trading according to our Code of Conduct (https://pokemmo.com/code_of_conduct/) and how you can respect the chat rules to avoid a sanction.

1. What do we consider Channel Trading?

Any messages that imply an announcement of commerce of assets (e.g. pokemons, items) or services (e.g. EV training, breeding service) outside of the Trade Chat.

The list below mentions a few things that might be unclear but are also considered Channel Trading, therefore belong in the Trade Chat:

• Announcement of future or ongoing player-hosted auctions. The auction may happen in a non-crowded place so people who take part may communicate during it using the Normal and Shout Chat, but the announcement about the auction must happen in the Trade Chat.
• Giveaways/raffles where users are charged a fee to participate.
• Promotion of link for Charms (e.g. Shiny Charm, Riches Charm) where users are requested to pay a fee for the spot in the link
• Messages promoting or announcing assets listed to be sold, being it in the GTL, in the Trade Corner at the forum or any other platform.
• Messages requesting donation of assets

2. What do we not consider Channel Trading?

Price check, donations and free offer for link for Charms. Anything that is considered a gift does not need to be announced in the Trade Chat, but it must respect the rule against Spam, waiting 5 minutes between the announcement messages.

 

3. How to avoid unnecessary sanctions for Channel Trading

We understand that not everyone will be aware of the existence of the Trade Chat, which is why for the first offense of each player, Staff will simply move them to the correct chat as a warning. If the warning is disrespected, the player will receive further punishments according to our policy.

 

We highly recommend always making sure you are in the correct chat before sending a message (e.g. using the command /trade before sending a trade announcement) and to not try to avoid any of our filters. You will still be caught and punished doing so.

Remember that if you believe you were wrongly punished, you must make your appeal on https://support.pokemmo.com in Appeals > Mute Appeal. If you have any questions, feel free to contact any of the Senior Game Masters (SGMs) in our support or through a direct message here in the forum.

 

Huge thanks to @Bearminatorand @Teddifor the enormous help from them!

[caioxlive13]

5 hours ago, xJoseee said:

We highly recommend always making sure you are in the correct chat before sending a message (e.g. using the command /trade before sending a trade announcement) and to not try to avoid any of our filters. You will still be caught and punished doing so.

It is good to make it clear that evading the filters not always generate punishment because sometimes words can have another meaning depending on the language. For example, in Portuguese, the word "vendo" can mean both to sell and to see. And in both cases, the message can be filtered. Or else it's not even the context of wanting to exchange, just asking if a purchase was worth it, or even the word can be separated, literally not existing but filter see it and block it.(Ex: "Não peço dinheiro, Eu farmo com prazer" can be filtered by the term "compra", even if it's separated.) . That's why sometimes people use "vemdo", "conprando", mistyping it intentionally, to bypass the filter, but the message doesn't break any rule if you look at it. So much so that no moderator in the last 2 years that the game has complained about this practice in the PT chat.

Edited November 22, 2022 by caioxlive13

[Shadow]

13 hours ago, caioxlive13 said:

It is good to make it clear that evading the filters not always generate punishment because sometimes words can have another meaning depending on the language. For example, in Portuguese, the word "vendo" can mean both to sell and to see. And in both cases, the message can be filtered. Or else it's not even the context of wanting to exchange, just asking if a purchase was worth it, or even the word can be separated, literally not existing but filter see it and block it.(Ex: "Não peço dinheiro, Eu farmo com prazer" can be filtered by the term "compra", even if it's separated.) . That's why sometimes people use "vemdo", "conprando", mistyping it intentionally, to bypass the filter, but the message doesn't break any rule if you look at it. So much so that no moderator in the last 2 years that the game has complained about this practice in the PT chat.

We don't use automated filters. When checking messages we see them by ourselves, so sanctioning for something like your example (vendo with the meaning of seeing) will most likely never happen.

[caioxlive13]

8 hours ago, xJoseee said:

We don't use automated filters. When checking messages we see them by ourselves, so sanctioning for something like your example (vendo with the meaning of seeing) will most likely never happen.

Don't use it? well, why sometimes i type something like: "Estou vendo uma partida aqui, meio ocupado", the message sometimes get blocked to be sent and the message "Please use Trade Chat to tell anything about trades", or even i type the mons with Numbers, not a selling price but telling something like their IVs(3x31) or telling the value of breed, asking if the price was good or i spended somethign without need, or simply telling the price payed from him, and asking if the trade was worthy, and the message gets blocked when sended.