PainTryingToGetItbak Posted January 9, 2021 Share Posted January 9, 2021 ive lost my account somehow and i cannot remember my email or password, i do however know my in-game name and information if that is enough to get back the Account, do i speak to a moderator or someone, the forgotten password and change email links are pretty much useless to me someone please help because i really do enjoy this game but i cant seem to log back in Link to comment
CaptnBaklava Posted January 9, 2021 Share Posted January 9, 2021 this is possible but you need to make a support request here. Can take some days tho. Link to comment
PainTryingToGetItbak Posted January 9, 2021 Author Share Posted January 9, 2021 36 minutes ago, CaptnBaklava said: this is possible but you need to make a support request here. Can take some days tho. how do i make a support request? and also i contacted their official instagram page saying the same thing as i have above Link to comment
PainTryingToGetItbak Posted January 9, 2021 Author Share Posted January 9, 2021 never mind i flippin got my username wrong thinking it was my display name sorry for bothering u xD Riesz 1 Link to comment
Riesz Posted January 10, 2021 Share Posted January 10, 2021 Hi, you can use this link next time if u have problem https://support.pokemmo.eu/ You will need to login with your game account (not forum) Link to comment
RealMak Posted January 11, 2021 Share Posted January 11, 2021 How did you forget your email? You should have wrotten it somehwhere down Link to comment
Luminithia Posted February 7, 2021 Share Posted February 7, 2021 (edited) For client-based log-ins, you can also use your account title. (the name you have given that particular account) in combination with the password. When it comes to help for these kinds of issues, it is best to reach out to staff. You can try support requests, which will be answered in due time by an active member of the staff team. However, before any staff member can be of help, you do need to know the original email-address that is linked to that account. If you really cannot remember the original email-address, you can try redirecting the details to another email address, and then validate said email-address. If I were you, I'd try re-connecting a more current email-address to the account, and if possible, update the password. (and write it down, since you tend to forget, I've gathered) If this fails, give SR a chance. I hope you manage to recover the account! Edited February 7, 2021 by Luminithia Link to comment
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