The seal appeal

[xialian]

I have complained for half a month, and no one has answered me. I didn't use any third-party software, please give me a reasonable explanation and remove the seal as soon as possible. thank you.

[xialian]

Character name:GGStudyDDUp

Account name:3DSxialian

What were you banned from: Prohibited 3rd-party software

When were you banned:09/03/2021

[Lacei]

Please raise a ticket with support to appeal your ban.  - https://support.pokemmo.eu/login/

 

请提出支持要求的罚单，以上诉您的禁令.  - 并在将来在中文部分发布任何中文线程.

[xialian]

I have submitted the complaint form for half a month, and I can't enter the game for half a month. Please help me solve the problem quickly, thank you.

[xialian]

2分钟前，pokelace 说：

Please raise a ticket with support to appeal your ban.  - https://support.pokemmo.eu/login/

 

请提出支持要求的罚单，以上诉您的禁令.  - 并在将来在中文部分发布任何中文线程.

I have raised a ticket with support to appeal my ban, but half a month later, no one replied to me. Please give me a reply as soon as possible, thank you.

[Lacei]

3 minutes ago, xialian said:

I have raised a ticket with support to appeal my ban, but half a month later, no one replied to me. Please give me a reply as soon as possible, thank you.

They will reply as soon as they can, make sure you are checking your ticket in-case any further information is needed from yourself.

[xialian]

5分钟前，pokelace 说：

They will reply as soon as they can, make sure you are checking your ticket in-case any further information is needed from yourself.

OK, I will continue to wait patiently. If there is no news in a few days, I will contact you. Thank you.