Well I would like to contribute the following idea.

[Alsiel]

I would like that the silences in the chat will be applied depending on the type of action that derives in this and that in turn each one had a certain time of silence, example; Spam: 4,000 Seconds, Insults: 10,000 Seconds, Etc. It seems to me an effective system (I was silenced 44,000 seconds for mistaking chat)

[notmudkip0]

I think that's already in place, you got such a long mute because you didn't stop.

[Perry]

Thank you for your suggestion but we already have this in place.

Every Moderator follows the same Penalty Policy. You have been muted for that long probably because it isn't your first time doing it and I would advise you stop doing it as doing it repeatedly will eventually escalate the punishment into a character ban etc.

Be sure to PM me if you have any more questions regarding this.