I thought of something that might help a bit with all the questions. Maybe if, say every couple of minutes, an automated message comes through the chatlog like
"Hint: To fly, use town map and select the town you want to fly to with the arrow keys and z"
and
"Hint: You do not need to use flash as all the caves are lit"
And maybe if that's not enough add something about checking the FAQ that JPG put up
"Hint: To get Pokémon to walk behind you, click and drag them from your party. For more information check out our FAQ on
Just an idea? I have no idea how you'd do it but think it's pretty easy to do, I've seen a lot of internet chat rooms do it.
(ps. sorry if this has already been posted, I couldn't see anything when I skimmed over the suggestions)