So I started a new region in hoenn and chose a pokemon. While I was battling with zigzagoon after choosing, the server shut down and I didn't finish the battle. When the server came back, my game restarted to the point where I am to choose which pokemon I should pick, but I already have a pokemon with me before the server went down. When I tried to choose again my 2nd pokemon, my character froze and I couldn't move. I couldn't go south either as the professor prevents me from going south. I can't progress further into the game. Please help me. Attached below is a video link of the said matter. I opened a ticket yesterday as soon as the server went back but no one attended to it yet. By any chance, has anybody experienced the same and know how to fix this?
https://drive.google.com/drive/folders/1fxzKNlJe5Feohpu2ApbnmrgEt4zvbXyA