pauleraxzn was my character's name, I was permanently banned with the claim that I conducted RMT within the game, which unfortunately is a big mistake, I'm a new player in the game with only 300 hours, I only played to farm and play but I played them all Every day, I always used the resources within the game a lot but nothing outside, unfortunately on 03/20/2024 I was banned with this accusation, I opened an appeal ticket for bans asking for clarification and the actions I took within the game that made the mods If they think I committed RMT, I want proof that I actually did it. Because I have a clear conscience that I did not commit this act, I was playing every day and the game was a way to help me escape reality, since I go through problems such as anxiety and recent loss of family members, the game was mine refuge, 300 hours in a few months, I have never done RMT, I need clarification, I need you to contain what I did for the ban to be FAIR!I'm completely lost and when I opened the ticket they simply DENIED everything! I need this answer, I'm completely helpless, I don't want to stop playing the game because I'm simply banned for no REASON.Thank you in advance for your understanding and I really think this was all just a mistake, I really hope for an answer, thank you very much to everyone who reads this!