boleame Posted November 13, 2022 Share Posted November 13, 2022 hi , when i try to start the launcher of the game the windows open and the music start to sound but the screen keeps black and never shows anything. my java 8 is uploaded and the java 17 is installed too. i tried re installing java and nothing D:. sometimes when i start the launcher it wont open the windows and just create an error archive named like this: hs_err_pid1556 Link to comment
Damian Posted November 14, 2022 Share Posted November 14, 2022 Hello, Please raise a support ticket of type "Support Request" -> "Technical issue" so we can help further with this issue: https://support.pokemmo.com You should log in to the support portal with your game account credentials (not your Forum credentials, they're different). Thank you Link to comment
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