Black Screen when i Start the launcher

[boleame]

hi , when i try to start the launcher of the game the windows open and the music start to sound but the screen keeps black and never shows anything. my java 8 is uploaded and the java 17 is installed too. i tried re installing java and nothing D:.        

 

sometimes when i start the launcher it wont open the windows and just create an error archive named like this: hs_err_pid1556 

[Damian]

Hello,

 

Please raise a support ticket of type "Support Request" -> "Technical issue" so we can help further with this issue:

https://support.pokemmo.com

 

You should log in to the support portal with your game account credentials (not your Forum credentials, they're different).

 

Thank you