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SecretDjinn

Senior Game Master
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Everything posted by SecretDjinn

  1. If it was not stated in your appeal, you're free to carry on playing on a newly created account. Otherwise you're not allowed to use our services anymore. Si no fué dicho en tu apelación, eres libre de seguir jugando en una cuenta nueva. De lo contrario no tienes permitido usar nuestros servicios.
  2. http://support.pokemmo.eu Por favor apele solo a través de esta sección, siempre asegurese de leer correctamente la razón de baneo. Buena suerte.
  3. http://support.pokemmo.eu/ Please appeal via this link.
  4. Por favor intenta redescargar y reinstalar el cliente: https://pokemmo.eu/downloads/ Para cualquier problema de inicio de cuenta emite un ticket a través de https://support.pokemmo.eu/login/.
  5. This thread has pointed out a few misunderstandings. As mentioned earlier, displaying our evidence to the banned player when it comes to more serious punishments like botting or RMT makes them aware of what to avoid the next time, if they attempt to do the same. Despite players coming to the forums and saying they were just banned for no reason, we do ban when evidence is enough to support it. Every piece of evidence we gather before and after issuing a punishment is reviewed by higher ranked staff, and the point of the appeals is to give these a re-revision in case something has been misinterpreted, along with a chance for players to admit their faults; needless to say the percentage of reversed punishments is very small. Letting the community know the names of the people answering the appeals will only foment harassment and hatred their way, specially in cases where the punishment could've been issued by mistake, because it is true that we make mistakes as well. If during investigation a mistake is found, or SGMs consider the ban to be out of place (Not only when GMs were the ones to issue it, but SGMs as well), the ban is then reversed. When it comes to automated responses: changing these or making them specialized, crafting them for each specific situation will not change the verdict or perspective of the user, if they made a mistake we're not here to flavor their denials, these give us time to focus on reviewing more appeals. The ban system has its flaws, the staff team can be flawed as well but rest assured everyone's given the benefit of the doubt where possible. We really appreciate your feedback and we'll do out best to improve upon this system.
  6. Hi there; You're able to play through all the regions with a single character! Once you earn 4 badges in your first region you'll be free to travel to a new one via the port city of each region, those would be Pastoria city for Sinnoh, Vermilion city for Kanto, Slateport city for Hoenn and Castelia city in Unova.
  7. We're unable to help you find them as stated in the download website, you'll need to find them on your own. If you'd like to install them just click the client management button located in the login screen, that should take you directly to the folder as well. Good luck.
  8. Congrats on your graduation! Wish you the best in life and, who knows, maybe you can come back some day! Thanks for playing this game nevertheless c:
  9. Please issue a ticket via this link explaining your issue just like you did here: https://support.pokemmo.eu
  10. https://support.pokemmo.eu Please make sure to use this link to appeal to any punishment. https://support.pokemmo.eu Por favor asegurate de utilizar este link para apelar a cualquier penalización.
  11. Same actually (Lilycove city theme), close second being the Sinnoh League Night theme
  12. It costs 30000 pokeyen, you can also attain an ability pill via battle point vendor
  13. Once claimed, PvP automatic rewards cannot be changed. Please be careful in the future and make sure to read through the options, specially the IV position, as you're choosing them.
  14. Hola, para ir a otra región debes tener 4 medallas y tomar un bote en ciudad Pradera. En el futuro, recuerda agregar una traducción al ingles en los posts dentro de este foro. Hi, in order to travel to other regions you must have 4 gym badges and take a boat in Pastoria city. In the future, please make sure to add an english translation to each post within these forums.
  15. If you're unable to submit further appeals, the answer is definitive and complaining here on the forums won't change the verdict.
  16. https://support.pokemmo.eu Please submit a ticket via this link and wait for an answer.
  17. https://forums.pokemmo.eu/index.php?/forum/47-support-request/ Please contact us via the proper section letting us know exactly what the issue is, we're not aware of what the exact issue you're experiencing is.
  18. https://support.pokemmo.eu https://forums.pokemmo.eu/index.php?/forum/47-support-request/ Por favor asegurate de emitir un ticket a travès de esta sección, o en la segunda, si alternativamente no puedes acceder a la primera opción. Please make sure to submit a ticket via this section, or via the second one, if you alternatively cannot access the first option.
  19. Please issue a ban appeal via this link: https://support.pokemmo.eu Por favor emita una apelación a través de este link: https://support.pokemmo.eu
  20. Please check the response to your support request ticket.
  21. Hola, debes esperar 15 minutos. Por favor siempre recuerda agregar una traducción al ingles en tus hilos. Hi, you must wait 15 minutes. Please make sure to always add an english translation to your threads.
  22. Hola; si, la misma cuenta que usas en PC puedes usar en android. El juego es crossplatform. Hi there; yes, the same account you use on PC you can use on android. The game is crossplatform.
  23. a. You are required to use the English language when using the PokeMMO forums. Posts written in other languages are required to have an English translation appended to the post. You can find this paragraph in the forum rules within any section. As of right now the forums do not support the spanish language, that's why English speakers are not forced to translate their posts to spanish, however spanish speakers are meant to add English translations. Just wanted to clear this up.
  24. NIdoran male + Nidoran female will always have a 50% chance to birth one or the other meaning the offspring cannot be ensured, this is the only instance where you'll find this "???" result. It is not a bug.
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