On the third-party detection of games.

[smh]

I love this game deeply, but the game is full of false checks and false bans. This is my favorite game. In the past four months, the online time of the game was 1300+. During these four months, I paid a lot of efforts, but it was banned. I guarantee that there is no automation software in my game equipment, any software in the official announcement such as Acer, etc. I hope the official can optimize the monitoring function of the game. If so, I hope I can give back my game use rights. The account id is subuaita and Aaasusu.Thanks for reading my article.

[BielMSq]

Hello,
 
If you want to appeal a ban you may do so by raising a ticket at our support portal:

https://support.pokemmo.com/support/
 
Please ensure that you log in using the credentials of the affected account.

If you have already raised an appeal ticket, please wait patiently for a reply. If you have already appealed and your appeal was rejected, then the decision is final and the ban is irreversible. There is  no further line of appeal. Additionally, bans which are more than 6 months old are also irreversible. Unless you have been told otherwise, you may make a new account if you wish to play the game again.