Enzo

Hello, You can appeal all punishments on the support platform and only on the support platform: https://support.pokemmo.com/ If you already appealed and the appeal was rejected that means the decision is final and there is no further line of appeal, making posts about it would not change the outcome. _____ Hola, Puedes apelar todas las sanciones en la plataforma de soporte y solo en la plataforma de soporte: https://support.pokemmo.com/ Si ya apeló y la apelación fue rechazada, eso significa que la decisión es definitiva y no hay más línea de apelación, publicar publicaciones al respecto no cambiará el resultado.

You can make a ticket about the issue here: https://support.pokemmo.com/ Characters that were deleted more than 3 months ago cannot be recovered unfortunately, so if that was the case we wouldn't be able to help you. If you didn't delete them, then you can use the links Seth provided above and also contact us on the support platform.

If your appeal has been rejected then that decision is final, please do not create multiple posts about this same issue as it will not change the outcome. ____ Si su apelación ha sido rechazada, entonces la decisión es definitiva. No cree varias publicaciones sobre el mismo tema, ya que no cambiará el resultado.

Hello, You can appeal all punishments on the support platform here: https://support.pokemmo.com/ You can make a ticket there logging in with your in game credentials. Additionally, make sure to add an english translation to your future posts here, thanks! _____ Hola, Puedes apelar todas las sanciones en la plataforma de soporte aquí: https://support.pokemmo.com/ Puedes hacer un ticket allí iniciando sesión con tus credenciales del juego. Además, asegúrese de agregar una traducción al inglés a sus publicaciones futuras aquí, ¡gracias!

Congratulations to the winners!

Try moving it from internal to external storage or vice-versa. If it still doesn't help make a support ticket here: https://support.pokemmo.com/

Hello, You are allowed to have many different accounts and switch between them on the same device, you are also allowed to play on multiple accounts at the same time but it has to be on 2 different devices (running two instances of the game on the same device is not allowed). You cannot log in on 2 characters from the same account at the same time because the 1st one would automatically disconnect. For trading between characters on the same account, that's not possible for the same reason as above but you can mail stuff between them instead. For trading between characters on different accounts you can definitely do that if it's between 2 different devices or you can also use mail. You can play any seasonal event with multiple accounts, you just cannot participate in official catch events/ PvP tournaments etc. with 2 different characters/accounts. Let us know if you have any other questions!

Hello, You can pay though any method available through Xsolla in your country, we don't have control over which methods are available and we could only suggest to contact Xsolla's support about this problem. To do so, please visit their site here https://help.xsolla.com/ If the problem is still not resolved after talking to them, then we cannot help you unfortunately but if you have other questions you can always contact us by making a support ticket on https://support.pokemmo.com/.

Hello, There is no estimated time, some tickets take longer than others depending on the type of issue or complexity of it, as well as other factors. There is no way to speed up this process and we can only recommend to remain patient while awaiting a response. Thanks!

You do not need to beat the Elite 4 to be able to find them, lure encounters are 5% encounter rate while using lures so it seems you just got unlucky.

Hello, There are no current known bugs with the roaming legendaries and this is just bad luck in this case. It is normal that players will sometimes look for it for a long time because it's hard to find and based on certain encounter odds which means it's never guaranteed. With enough determination you should be able to find it eventually so don't give up and we wish you luck!

Hello, You likely re-battled the same trainers you fought in the past, which is something you can do every 6 hours. As you get more badges the trainers you re-battle will get stronger as well. I hope this helps with your question, keep in mind to add an english translation to your future posts and comments because that is the rule, thanks! _____ Hola, Probablemente hayas vuelto a luchar contra los mismos entrenadores con los que luchaste en el pasado, algo que puedes hacer cada 6 horas. A medida que obtengas más insignias, los entrenadores con los que vuelvas a luchar también se volverán más fuertes. Espero que esto te ayude con tu pregunta, recuerda agregar una traducción al inglés en tus publicaciones y comentarios futuros porque esa es la regla, ¡gracias!

Congratulations to the winners! 1st Place honeywees 177points - 05:22:33 PM UTC  2nd Place Tavxd 172points - 05:46:27 PM UTC 3rd Place Beliaza 169points - 05:56:20 PM UTC 4th Place JGrenade 19points - 05:55:13 PM UTC Thanks to all hunters who joined the party And thanks to the awesome referees for help: @Tsiy @Playnerx @ZacC

Catch event starts in 1 hour!

Hello, You can appeal all punishments on the support platform: https://support.pokemmo.com/ Additionally, make sure to include an english translation to your future posts, thanks! ____ Hola, Puedes apelar todas las sanciones en la plataforma de soporte: https://support.pokemmo.com/ Además, asegúrese de incluir una traducción al inglés en sus publicaciones futuras, ¡gracias!

You can see all information there in the link

Hello, These types of situations need to be verified by our player report team, so you need to make a player report ticket on our support platform instead: https://support.pokemmo.com/ Additionally, please make sure to include an english translation to your future posts because that is the rule, thanks! _____ Hola, Este tipo de situaciones deben ser verificadas por nuestro equipo de informes de jugadores, por lo que, en su lugar, debes generar un ticket de informe de jugadores en nuestra plataforma de soporte: https://support.pokemmo.com/ Además, asegúrese de incluir una traducción al inglés en sus publicaciones futuras porque esa es la regla, ¡gracias!

Hello, You are free to trade/gift or sell your assets however you wish as long as you aren't breaking any Code of Conduct rules along with it. Please keep in mind to add an english translation to your future posts in this section of the forums, thanks! ____ 你好， 只要您不违反任何行为准则规则，您就可以随意交易/赠送或出售您的资产。 请记住在论坛此部分的未来帖子中添加英文翻译，谢谢！

Catch event starts in 42 minutes!

Hello, If you are having issues with your purchases you can make a support ticket on: https://support.pokemmo.com/ If you already did make a ticket then please be patient waiting for a response, thank you!

Hello, Bans cannot be appealed outside of the support platform and you cannot appeal bans that are older than 6 months. If you didn't appeal back then nothing can be done and the ban is irreversible, posting on other platforms will not change the outcome. Please check a response you received on the support platform instead. Additionally, please add an english translation to your future posts because that is the rule, thanks. ____ Hola, Las prohibiciones no se pueden apelar fuera de la plataforma de soporte y no se pueden apelar prohibiciones que tengan más de 6 meses. Si no apelaste entonces no se podrá hacer nada y la prohibición es irreversible; publicar en otras plataformas no cambiará el resultado. En su lugar, verifique la respuesta que recibió en la plataforma de soporte. Además, agregue una traducción al inglés en sus publicaciones futuras porque esa es la regla, gracias.

Hello, The captcha is an automatic and random system check which ensures users are playing legitimately. It cannot be turned off and it doesn't target one player in particular. We recommend always replying to them when you receive one. I'm sorry for the inconvenience, have a good day!

Details Automated Tournament | Single Battle | 128 Players | 6v6 OU Date Sunday, 11th February 2024 Time 15:00 UTC | 10:00 ET | 12:00 BRT | 7:00 PT | 23:00 CST | Time Zone Converter Registration Registrations will open 15 minutes prior to the tournament. You can register by clicking on the PvP menu option (Masterball icon) and then select "Tournament Signup". You may only enter on one account. Clauses Evasion / Sleep / OHKO / Unique Species / Self-KO Tournament Clauses Explained OU Ban List Pokemon in the OverUsed, UnderUsed, NeverUsed, and Untiered tiers are valid. Pokemon in the Ubers tier cannot be used. The in-game Pokedex contains filters for competitive tiers. You can view any additional bans by opening the PvP menu -> Matchmaking Signup -> Bans. 1st Place Prize GIFT Shiny Koffing Lv. 1 Your choice of gender, nature, 2 moves, with 3 selectable IVs + 3x28 IVs & 1,300 Reward Points 2nd Place Prize 700 Reward Points 3rd-4th Place Prize 250 Reward Points 5th-8th Place Prize 125 Reward Points

Date Tuesday, 6th February 2024 Time 17:00 UTC | 12:00 ET | 14:00 BRT | 01:00 CST (China, Wednesday 7th) | Time Zone Converter Location Route 102, Hoenn, Channel 1 (Catching is allowed on any channel) Duration 1 hour for catching another 10 minutes for players to submit entries Scoring Total sum of IVs + Species Bonus + Nature Bonus = Total Score Pokemon accepted as valid entries Seedot +4 Ralts +2 Zigzagoon Wurmple -1 Nature Bonus Calm +3 Adamant +3 Modest -3 Timid -3 Nature Translation Rules To win 1st-3rd places that are sorted by high to low, you need to submit an entry that scores the highest To win 4th place you need to submit an entry that scores the lowest You can only submit one entry Players can enter the event with only one account/character. All Pokémon must be caught within the event time and at the event location All Pokémon must remain unchanged (untrained/unevolved...) Evolved or unevolved forms of the listed Pokémon will not be accepted as a valid entry You must be the OT of the Pokémon You must link your entry to any participating staff member via whisper to submit it Keep the pokemon in your team till results. In the event of a tie, the winner will be determined by earliest catch time Rules Translation Participating Staff EnzoAbbacchio Tsiy ZacC 1st Place Prize GIFT Shiny Seedot Lv. 1 Your choice of nature, 2 moves, with 3 selectable IVs +3x28 IVs & 1,000 Reward Points 2nd Place Prize 500 Reward Points 3rd-4th Place Prize 250 Reward Points The prizes will be sent to the winners a few days after the event

Hello, You can report bugs on the support platform by making a ticket: https://support.pokemmo.com/ Please make sure to add an english translation to your future posts here, thanks! ____ Hola, Puede informar errores en la plataforma de soporte generando un ticket: https://support.pokemmo.com/ Asegúrese de agregar una traducción al inglés a sus publicaciones futuras aquí, ¡gracias!