AlteredMind

If they're receiving that many reports you would think that they would make a post just saying, hey we're aware there's an issue, please bear with us while we investigate the cause and find a solution. I don't think making excuses for a lack of communication is healthy for the playerbase.

I'm aware of how it's supposed to work but to clarify it simply isn't working correctly. It hasn't been giving me the option to reconnect to my session in progress it was booting me to character select and then when I immediately log back in I'm already at the pokecenter. Thanks for being understanding and you hit the nail on the head, good open communication goes a long way. I have over 4k hours in Guild Wars 2 and when there's an issue they let their players know that they're aware of the problem and that they're actively fixing it with an estimated timeframe. There's been nothing of the sort. To be fair it hasn't been obvious at all that they're aware of it or that they're working on it. When support simply sends you a generic prebuilt response, ignores everything in your message, and redirects you to a troubleshooting page that you indicated that you already followed without any mention of an issue that they're aware of and actively investigating how would the general playerbase just instinctively know that they know about it and are actively working on it? There's been no announcement about it, every post about it gets locked with a message directing them to the client tampering support page regardless if someone has mentioned that they have already read and followed all the instructions. I think if they are actually aware of it and are indeed actively working on it that they should make a post that indicates as much.

Yeah I was experiencing the same issue. I started last month and put in 200 hours so far, never had an issue with my vanilla android install during that whole time, nothing changed, and then the update dropped the other day and I'm constantly getting disconnected. Sometimes it says client tampering, sometimes it says I fainted while disconnecting even though there's no possible way for level 25 Pokemon to faint my level 100 Banette (hunting entei in route 48) but still somehow it kicks me back to the poke center like all 6 level 100s got knocked out by the random level 25s there. You won't get any help from support, just an auto reply and they don't even seem to fully read what you write, that was my personal experience anyway, just redirect you to the client tampering article even if you've indicated that you've already read it and followed the suggestions there. I figure it's best to take a break and hope everyone else having these issues speaks up until they decide to stop immediately blaming their players and actually investigate to see if there's an issue on their end. Everyone I've talked to who has had a similar experience knows what the client tampering page says, we've all read it, we all double checked everything. Meh, hopefully it gets resolved. Best to play something else while they sort it out and all the complaints roll in.

Yeah I was experiencing the same issue. I started last month and put in 200 hours so far, never had an issue with my vanilla android install during that time, nothing changed, and then the update dropped the other day and I'm constantly getting disconnected. Sometimes it says client tampering, sometimes it says I fainted while disconnecting even though there's no possible way for level 25 Pokemon to faint my level 100 Banette. You won't get any help from support, just an auto reply. I figure it's best to take a break and hope everyone else having these issues speaks up until they decide to stop immediately blaming their players and actually investigate to see if there's an issue on their end. Everyone I've talked to who has had a similar experience knows what the client tampering page says, we've all read it, we all double checked everything. Meh, hopefully it gets resolved.