Dude you speak from a very comfortable position where I see that this problem has not affected you.
In my case I have been banned twice where I have appealed, sending screenshots and I have received the same response with the same instructions, in my case I did not have any application installed such as Automate, Tasker, Macrodroid, AnyDesk or the split screen function, Even so, I factory reset my phone, I installed pokemmo and they banned me again, ""touching grass for a six days never hurts" maybe you have a lot of free time, but friend, there are people who really have other things to do and it's sad to be banned for something you didn't do, I understand that it is impossible for the development team to evaluate all the cases and provide a prompt solution but it is about having empathy on both sides... the update arrived and many people were banned, clearly there is something that it is not working correctly.