[Just got ban for almost nothing]

You've already submitted an appeal, please wait for a response.

[NO HE RECIBIDO MIS RP/I HAVE NOT RECEIVED MY PR]

Por favor asegúrese de emitir un ticket a través de https://support.pokemmo.com/ bajo la seccion de problemas de puntos de regalo.

 

Please make sure to submit a ticket via https://support.pokemmo.com/ under the section "reward points issue".

[Roms con problemas en jhoto]

Hola, por favor asegurate de utilizar el boton de reparar cliente en la pantalla de inicio del juego. Si esto no funciona, emite un ticket de soporte a través de esta plataforma: 

 

https://support.pokemmo.com/

 

Y no olvides agregar una traducción al ingles mientras usas estos foros.

[Error]

https://support.pokemmo.com/knowledgebase/article/out-of-memory-error

 

Please make sure to follow this article for further info, if you don't find a solution you're free to submit a ticket via that very same link.

[Racist Player]

Thanks a lot for your report, we've already dealt with the player.

 

Next time, we'd appreciate if you sent these reports via https://support.pokemmo.com/

[Baneo temporal erróneo]

Por favor utilice esta plataforma para apelar a penalizaciones:

 

https://support.pokemmo.com/

[Pregunta sobre el uso de cuentas y varias cuentas]

No hay problema con usar multiples dispositivos con multiples cuentas.

 

https://pokemmo.com/en/tos/ Te invitamos a leer las reglas para informarte màs sobre lo que està prohibido. Por protecciòn, no compartas ni uses cuentas de otros usuarios. Si alguien quiere darte sus cosas, es mejor que te las intercambie directamente desde su personaje.

 

There's no problem with using multiple devices with multiple accounts.

 

https://pokemmo.com/en/tos/ We encourage you to read through the rules in order to become aware of what's against them. In order to protect yourself and others, do not lend your account nor use others'. If someone wants to give you their assets, it'll be better if they directly trade them to you through their own character.

[I need to speak to an admin or moderator please]

Please make sure to submit a report via this link: https://support.pokemmo.com/

 

You'll be able to get help through our support platform.

[AYUDA SE ME BUGEO EL MAPA DE JOHTO Y LAS CONVERSACIONES]

Por favor asegurese de agregar una traducciòn al ingles mientras use estos foros, y reporte cualquier bug o problema con el juego a travès de esta plataforma: 

 

https://support.pokemmo.com/

[Member Only Videos = RMT?]

https://pokemmo.com/en/video_policy/

 

We encourage you to read through the entirety of this link, but essentially, what you're asking isn't against the rules.

 

Hope this has been able to clear your doubts!

[Quiero reportar a alguien]

Por favor emite reportes solo a través de:

 

https://support.pokemmo.com/

[ESTAFA]

Por favor emita reportes solo a través de este link: https://support.pokemmo.com/

[Desaparición de Pokemones]

Buen día, su aerodactyl y volcarona están dentro de la guardería, por favor hable con la anciana para retirarlos. En el futuro, utilice traducciones al ingles mientras esté en estos foros, y para ayuda de soporte utilice este enlace: http://support.pokemmo.com/

 

Good day, your aerodactyl and volcarona are being held by the day care lady, talk to her in order to retrieve them. In the future, please make sure to add an english translation to your posts, and for further support assistance please use: http://support.pokemmo.com/

[Help when opening the pokemmo immediately closes and I get this in the file location, any solution?]

Hi there! Please make sure to submit this error via http://support.pokemmo.com/ by logging into your ingame account, you'll be able to get help through our support platform!

[Creating alt account question]

It is not against the rules to trade assets between your own accounts

[What is happening there]

Hi there;

 

This is a legitimate collection, seems as though this person likes finneon a lot.

[me pueden ayudar con esto]

Hola, por favor emite un ticket a través de: http://support.pokemmo.com/ 

 

Mientras tanto te recomiendo reparar el cliente desde la pantalla de inicio y cambiar cualquier rom que esté corrompida.

 

Hi, please make sure to submit a ticket through: http://support.pokemmo.com/

 

In the meantime i recommend you repairing the client via the login screen and swapping corrupted roms.

[Looking to do whatever it takes to evolve this Kadabra]

 

Hey! What's your in-game name?

[Quería solicitar una apelación de baneo]

Please submit appeals only via: http://support.pokemmo.com/

 

Por favor apele solo a través de: http://support.pokemmo.com/

[Prueba de que soy inocente]

None of your accounts have been banned; if you're maliciously being accused of scamming please submit your evidence via support.pokemmo.com.

 

Ninguna de tus cuentas ha sido bloqueada, si estás siendo acusado maliciosamente de robo, por favor emite evidencia a través de support.pokemmo.com.

[Porque que paso?]

Asegúrese de apelar a través de esta plataforma:

 

Make sure to appeal through the following platform:

 

support.pokemmo.com

[REPORT]

As hamizoss stated, please make sure to submit reports via the support link!

 

Como ha dicho hamizoss por favor emite reportes solo a través de la plataforma de soporte!

[Varios personajes]

Hola; no está contra las reglas crear nuevos personajes en tu propia cuenta, la cual puede albergar 3, y pasarte tu propio dinero entre personajes. En el futuro por favor agrega una traducción a tus posts mientras utilizas los foros.

 

Hello; It's not against the rules to create new characters on your own account, which can hold up to 3, and send your own money between characters. In the future please add a translation to your posts within the forums.

[¿Es permanente?]

Si, es permanente. Si desea apelar a su penalización utilice este portal:

 

https://support.pokemmo.com/

 

Yes it is permanent. If you'd like to appeal to your punishment make sure to use this link:

 

https://support.pokemmo.com/

[Need help]

https://support.pokemmo.com/login/

 

Please make sure to issue an appeal via this link, if your appeal was already rejected, the decision is final. If you're allowed to carry on playing on a new account i highly suggest you don't make the same offense which got you banned again.