BrokenBulb
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Posts
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Posts posted by BrokenBulb
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Hello! The issue has been resolved, we apologize for the inconvenience.
Thank you for your report!
- SnowMoon and Gengarcello
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2
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Hello! The issue has been resolved now, we apologize for the inconvenience.
Thank you for your report!
- Jgaw and goldenshoot
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Hello! Feel free to report this bug on our support platform: https://support.pokemmo.com
Login with your in-game credentials and create a ticket under Bug Reports > Other type.
And as MardukUchiha mentioned, this is only visual and won't affect your gameplay. Re-logging should fix it as well.
Thank you!
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Hello! You can appeal your ban on our support platform: https://support.pokemmo.com
Make sure you're logged in with the affected account.
Thank you!
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Hello! It is perfectly fine to transfer assets between your characters/accounts.
Let me know if you have any additional questions!
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Hello! Please report this incident here with your in-game account and we'll look into it: https://support.pokemmo.com
Thank you!
- CanadaSorry and vengelol
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Hello! If you're getting this error it means that your device is not compatible with PokeMMO and we can only suggest you to play on a different device.
You can try updating your graphics drivers as mentioned above but we can't guarantee it'll help.
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Hello! Try requesting a password recovery at this page and see if the email arrives on any emails you currently own: https://pokemmo.com/en/account_forgot_password/
If you're still not able to find the email associated with this account try contacting us at our support platform with a new in-game account and we'll see if we're able to help: https://support.pokemmo.com
Thank you!
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Hello! You can appeal bans on our support platform with your in-game account: https://support.pokemmo.com
I also recommend reading this support article for more information about why these bans occur and how to avoid them:
https://support.pokemmo.com/knowledgebase/article/tampering-ban
Thank you!
- CanadaSorry, kenjimAd and KingKushhh
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Hello! The main cause of these punishments is external software interfering with the game client. To resolve this problem check out this support article:
https://support.pokemmo.com/knowledgebase/article/tampering-ban
Hope this helps!
- Goku, CanadaSorry and kenjimAd
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Hello! This error is caused by a problematic ROM, try replacing your Black/White ROM with a different one and make sure it's not modified.
Thank you!
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Hello! You can appeal mutes on our support platform with your in-game account: https://support.pokemmo.com
Create a ticket under Ban Appeal > Mute type.
Thank you!
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Hello, if you disagree with a name ban you can file an appeal on our support platform with your in-game account: https://support.pokemmo.com
As of old OTs, you can update them by placing them in your party from your PC.
Hope this helps!
- Edwardinho and Seth
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I'm down! 😄
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¡Hola! Puedes reportar jugadores en nuestra plataforma de soporte: https://support.pokemmo.com
Inicie sesión con su cuenta del juego y cree un ticket en el tipo Informes de jugador.
Además, incluya una traducción al inglés en sus publicaciones futuras.
¡Gracias!
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Hello! You can report players on our support platform: https://support.pokemmo.com
Login with your in-game account and create a ticket under Player Reports type.
Also, please include an English translation on your future posts.
Thank you!
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Hello! He can contact us on our support platform with a different account and we'll see if we're able to help: https://support.pokemmo.com
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Hello! You can report players on our support platform with your in-game account: https://support.pokemmo.com
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¡Hola! Es posible que tu teclado escriba en mayúscula la primera letra de tu contraseña sin que te des cuenta, así que asegúrate de escribirla correctamente. Puede confirmar esto presionando el ojo gris en la barra de texto que muestra su contraseña.
Pedimos disculpas por las molestias, esto se solucionará en la próxima actualización.
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Hello! It may be possible that your keyboard capitalizes the first letter of your password without you realizing it so make sure it's typed correctly. You can confirm this by pressing the grey eye on the text bar which shows your password.
We apologize for the inconvenience, this will be fixed in the next update.
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¡Hola! Incluya una traducción al inglés en sus publicaciones futuras.
Asegúrate de estar utilizando el nombre de usuario correcto para iniciar sesión. Puedes usar esta página para encontrar todas las cuentas asociadas con tu dirección de correo electrónico: https://pokemmo.com/en/account_forgot_username/
También recomiendo escribir cuidadosamente su contraseña y asegurarse de que su teclado esté configurado en el idioma correcto. Puedes intentar restablecer tu contraseña una vez más aquí: https://pokemmo.com/en/account_forgot_password/
Si el problema persiste después de hacer lo anterior, intente instalar un teclado diferente.
¡Espero que esto ayude!-
Hello! Please include an English translation on your future posts.
Make sure you're using the correct username to login. You can use this page to find all accounts associated with your email address: https://pokemmo.com/en/account_forgot_username/
I also recommend carefully typing your password and making sure your keyboard is set in the correct language. You can try resetting your password once again here: https://pokemmo.com/en/account_forgot_password/
If the problem persists after doing the above try installing a different keyboard.
Hope this helps!
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Hello, if you've been banned you can file an appeal on our support platform by logging in with your game account: https://support.pokemmo.com
Keep in mind that ban appeal decisions are final and it is not possible to appeal twice.
Thank you!
Question about Discord
in General Discussion
Posted
Hello! You can ask this question on your ban appeal ticket and we'll let you know there.
Thank you!